At VAVA Foods, we are committed to delivering fresh, high-quality food products safely and on time. Please read our Shipping Policy to understand how we process and deliver your orders.
Order Processing
- All orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festivals, promotional sales, or high-demand periods, order processing may take slightly longer.
Shipping Locations
We currently ship across India through reliable courier and logistics partners.
If your location is not serviceable, our customer support team will contact you regarding your order.
Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–5 Business Days |
| Tier 2 & Tier 3 Cities | 3–7 Business Days |
| Remote Locations | 5–10 Business Days |
Delivery timelines may vary depending on courier availability, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation along with tracking details via email or SMS (where applicable), allowing you to monitor your shipment.
Delivery Attempts
Our courier partners will make delivery attempts as per their standard delivery policy. If the delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.
Incorrect Shipping Address
Customers are requested to provide a complete and accurate shipping address, including a valid phone number.
VAVA Foods shall not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Damaged or Tampered Packages
If you receive a package that appears damaged, open, or tampered with, please:
- Do not accept the package if possible.
- Take clear photographs of the package.
- Contact our customer support immediately with your order details.
We will investigate the issue and provide an appropriate resolution.
Delayed Deliveries
While we strive to deliver every order within the estimated timeline, delays may occasionally occur due to:
- Natural disasters
- Severe weather conditions
- Government restrictions
- Public holidays
- Courier operational delays
- High order volumes
We appreciate your patience and understanding in such situations.
Contact Us
For any shipping-related queries, please contact us:
VAVA Foods
- Email: info@vavafoods.in
- Phone: +91 94519 82119
- Registered Office: Plot No. 20, Opp. Front Lane of Family Hospital, Maharaja Agrasen Nagar, Tadi Khana, Lucknow, Uttar Pradesh, India.
- Manufacturing Unit: D-335, UPSIDC Agro Park, Phase-1, Kursi Road, District Barabanki, Uttar Pradesh, India.
Thank you for choosing VAVA Foods. We appreciate your trust and look forward to serving you with healthy, delicious, and premium-quality food products..